Frequently Asked Questions

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In an emergency, call 911 immediately from any wired or wireless phone.

An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:

• A fire
• A crime, especially if in progress
• A car crash, especially if someone is injured
• A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

Important: If you’re not sure whether the situation is a true emergency, The department recommends calling 911 and letting the call-taker determine whether you need emergency help.

When you call 911, be prepared to answer the call-taker’s questions, which may include:

• The location of the emergency, including the street address
• The phone number you are calling from
• The nature of the emergency
• Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

Remember, the call-taker’s questions are important to get the right kind of help to you quickly.

Be prepared to follow any instructions the call-taker gives you. Call-takers are trained professionals and can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.

Finally, do not hang up until the call-taker instructs you to.

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up—that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

Anyone can make an anonymous crime tip by calling Treasure Coast Crime Stoppers at 1-800-273-TIPS (8477). You can also text your tip to “TIP151 plus information” to 274637.

Information about domestic violence can be found at the following links:

• Florida Coalition Against Domestic Violence (FCADV)
• National Organization for Victim Assistance (NOVA)
• St. Lucie Clerk of the Circuit Court

Information about obtaining a concealed weapons permit can be found at the Florida Department of Agriculture and Consumer Services Division of Licensing.

If you are pulled over by a law enforcement officer, follow these basic quid lines.

• Safely pull over to a place out of traffic flow as soon as emergency lights are activated.
• Sit calmly, with your hands visible on the steering wheel.
• If you have passengers ask them to sit quietly with their hands visible.
• Avoid sudden movements or ducking in the seat; these actions can unnecessarily alarm the officer.
• At night, turn on your inside light when you pull the car over.
• Do not get out of your car unless the officer asks you to step out.
• If you are asked to do so, comply in a calm manner.
• Communicate your actions in advance by telling the officer what you will be doing before you move.
• If requested, you must give the officer your driver’s license, vehicle registration, and proof of insurance. (Tell the officer where it is before reaching for it.)
• If you are issued a citation, you may be asked to sign it. This is not an admission of guilt.
• Clarify the circumstances, but guilt or innocence can only be determined in court.
• Arguments over citations or protests about the situation cannot be resolved on the side of the road.

Our main station is located at 920 South Federal Highway, Fort Pierce. The Willie B. Ellis Substation is located at 1220 Avenue D in Fort Pierce. The non-emergency telephone number is 772-467-6800.

Some reports may be taken over the telephone or filed online. The call taker who answers your call can determine if your report may be taken over the phone, but generally reports for lost property, identity theft, vehicle burglary, harassing phone calls or texts, theft and vandalism are examples of reports that meet the criteria. People can also use the link to report traffic tips and information.

All requests for police service are assigned a priority, which is based upon the seriousness of the incident and the potential for injury or damage. Sometimes, calls for service of a less urgent nature must be delayed so that emergencies can be handled immediately.

ABSOLUTELY! The police department depends on citizens calling to report crimes or suspicious activity. You will be asked questions about the activity to determine its nature for descriptions of the people involved. You may be asked if you would like an officer to contact you, however, you may remain anonymous. To report suspicious activity in our community call 9-1-1.

Speeders and traffic violators in progress should be reported to 9-1-1. Ongoing traffic problems should be reported to Lieutenant Robert Curry at 772-467-6846

In accordance with Florida Statute Chapter 119.07(1). If the nature or volume of public records to be copied requires the extensive use of information technology resources, or extensive clerical or supervisory assistance, or both, the agency may charge a reasonable fee based on the cost actually incurred by the agency for such use.

• Certified copies of records (if needed) $1.00/page
• Non certified copies of records (2 sided) $ .20/page
• Non certified copies of records (1 sided) $ .15/page
• Records Checks $2.00 each
• Finger Printing $5.00 each

The police department can only tow cars that have been abandoned on public property or a city street. You may call a wrecker service of your choice to tow the car away on private property you own or manage.

Traffic Citations are processed through the St. Lucie County Clerk of the Court’s Traffic Department . To pay a traffic citation you received in the City of Fort Pierce you may go to the clerk’s office located at 218 South 2nd Street.